TickPick Reviews
TickPick reviews consistently praise the ticket marketplace for its no-fee pricing model and easy-to-use platform. TickPick, established in 2011 has built a fan base through its commitment, to pricing, absence of hidden fees an easy, to use app and a 100% BuyerTrust Guarantee.
What is TickPick?
Before we get into discussing TickPicks reviews lets take a moment to understand what this company is, about. Established in 2011 TickPick functions as a ticket marketplace without any fees for live events such, as concerts, sports games and theater shows. Their main goal is to offer pricing by displaying the cost upfront without any hidden charges appearing at the checkout stage.
As mentioned on their page TickPick is dedicated to delivering an cost effective ticket purchasing experience so that people can attend more live events. They also provide a 100% BuyerTrust Guarantee ensuring customers receive tickets or a full refund if needed.
TickPick App Reviews
One of the most convenient ways to use TickPick is through their mobile app, available on both iOS and Android. So, what are users saying in their TickPick app reviews?
The TickPick app is highly rated on the Apple App Store receiving a score of 4.7 stars out of 5 from, than 18,000 reviews. Users appreciate its user ticket purchasing process, pricing without additional fees and the useful features such as interactive seat maps. A reviewer expressed their satisfaction by stating, “I hope this excellent service remains unchanged – it’s simple quick cost effective and digital.”
Similarly on the Google Play Store the TickPick app maintains a rating of 4.7 stars from over 18,900 reviews. Many reviewers highlight its pricing in comparison to ticket platforms. One user noted that “What you see is what you get with TickPick;, unlike apps that sneak in fees and hidden costs.”
TickPick.com Reviews
Of course, many customers also purchase tickets directly through the TickPick website. On Trustpilot, www.tickpick.com has a rating of 4.5 out of 5 stars, with over 2,400 TickPick reviews. The vast majority of reviews for TickPick are positive, with 83% of reviewers giving the company an “Excellent” rating.
Happy customers frequently highlight the user interface pricing, without any hidden charges and responsive customer support for problem resolution. A reviewer expressed their satisfaction stating, “I’ve been a Tickpick user, for years and their service is truly exceptional. I appreciate that the displayed price is what I actually end up paying.”
However, the TickPick.com reviews aren’t all glowing. Some critical reviews of TickPick mention issues with ticket delivery, lack of phone support, and occasional pricing discrepancies. But overall, the positive greatly outweighs the negative.
TickPick Reviews Reddit
Reddit is famous, for the unfiltered opinions shared by its users. Curious about what Redditors have to say in their reviews of TickPick? Scouring through subreddits dedicated to tickets you’ll discover a positive outlook towards TickPick. A particular discussion seeking feedback on the TickPick app revealed comments such, as “In my view its the ticket app and “I’ve consistently had positive encounters with them.”
However, TickPick reviews on Reddit also contain some complaints. A few users express frustration with TickPick’s customer service and slow response times. A Redditor recently faced a problem, with delayed ticket deliveries. It’s interesting to mention that unfavorable feedback about TickPick on Reddit is not very common when compared to the comments. Quite a few Redditors actually suggest TickPick as their preferred platform, for purchasing tickets.
TickPick Customer Reviews
To get a sense of the overall customer experience, let’s look at some TickPick customer reviews from multiple platforms. On Sitejabber, TickPick has an impressive 4.6 star rating out of 5, based on over 2,400 reviews.
One person who left a review, on TickPick mentioned, “I bought concert tickets for the time through them. I was quite anxious when I made the purchase at 5;30 pm on the day not knowing what to anticipate…. Everything turned out well. We got seats. Paid way less than usual.”
Several other TickPick customers share experiences. Hassle free buying process, affordable prices and easy access to events. Customers like the pricing, with no fees included.
Of course, no company is without its share of unsatisfied customers. Some negative TickPick reviews from customers mention issues with customer support, ticket transfers, and occasional app glitches. One reviewer had a poor experience with tickets not being delivered until after an event started.
TickPick Google Reviews
Google is another platform where users can leave reviews for TickPick. On the company’s Google business listing, TickPick has a 4.2 star rating based on around 450 reviews.
Positive TickPick Google reviews commend the user-friendly app, competitive pricing, and reliable ticket delivery. A reviewer mentioned “I tried TickPick for the time to purchase MLB tickets. The process was simple. I managed to secure tickets at a reasonable cost. […] I plan on using TickPick in the future!”
While negative Google reviews, about TickPick are not common they do point out areas that could be enhanced like improving customer service responsiveness and providing updates on ticket delays.
TickPick Reviews BBB
The Better Business Bureau (BBB) is a resource, for assessing businesses. TickPick has been approved by the BBB since 2014. Currently maintains an A+ rating. However their customer satisfaction rating stands at a 2.64, out of 5 stars, derived from 28 reviews as of July 2023.
It’s important to note that tickpick reviews bbb tend to skew more negative, as satisfied customers are less likely to leave reviews on the platform. The complaints in the TickPick BBB reviews revolve around issues with ticket fulfillment, refunds, and communication.
To their credit, TickPick appears to make an effort to respond to and resolve most complaints on their BBB page. Many complaints have a response from the company and are marked as “Resolved” or “Answered.”
TickPick Reviews 2022 and 2023
As a company grows and evolves, it’s useful to look at reviews from recent years to gauge the current customer experience. TickPick reviews from 2022 and 2023 paint a mostly positive picture.
TickPick received than 900 reviews, on Trustpilot in 2022 with a rating of 4 stars. A reviewer, from 2022 mentioned, “I’ve bought tickets from TickPick times and the process is always seamless. I appreciate that they display the price without any fees.”
So far in 2023, TickPick reviews remain largely positive. The Trustpilot page of the company displays, than 500 reviews from 2023 with a rating of 4 stars. A recent reviewer mentioned “The whole process was seamless. Once I purchased the tickets they were immediately ready, for download. Everything went smoothly at the event.”
Although there are a TickPick reviews scattered from both 2022 and 2023 it appears that most customers still find TickPick to provide a reliable ticket purchasing experience overall.
TickPick Reviews Yelp
Yelp is most famous, for its restaurant evaluations. You can discover evaluations for types of companies on the site, such as ticket marketplaces like TickPick. However TickPick isn’t widely represented on Yelp. By July 2023 they only have one recommended review, on their Yelp page, which’s positive and commends the companys customer service.
The lack of TickPick reviews on Yelp could be due to the company focusing its efforts on other review platforms, or simply because Yelp isn’t the first place most people think to leave feedback for a ticket marketplace.
TickPick Reviews Complaints
No company is perfect, and TickPick is no exception. While the majority of TickPick reviews are positive, it’s important to also acknowledge and examine the tickpick reviews complaints.
Some common grievances found in TickPick reviews and feedback include;
- Ticket delivery; Customers have voiced concerns, about receiving tickets only shortly before the event starts leading to stress and potential missed parts of the event.
- Inconsistent customer service; While some reviewers commend TickPicks customer service others have shared frustrating encounters when seeking assistance with refunds or ticket related issues.
- Technical hiccups; A few reviews mention encountering technical issues with the TickPick app, such as crashes or difficulties in payment processing.
- Discrepancies in pricing; Several reviewers have observed instances where ticket prices on TickPick are higher, than advertised or compared to other platforms despite the platforms no fee policy.
It’s worth noting that these complaints are in the minority compared to the overwhelming number of positive TickPick reviews. However, they do highlight some areas where the company could potentially improve the customer experience.
Final Thought
Based on the thousands of TickPick reviews across various platforms, it’s clear that the company largely delivers on its promise of an easy, transparent, and fee-free ticket buying experience. TickPick has received praise, for delivering value to its customers as reflected in the reviews and high ratings. Although there are feedback highlighting valid concerns these instances appear to be isolated rather than indicative of widespread problems. Every company may encounter customer service challenges or technical issues from time, to time.
If you’re looking to buy event tickets without dealing with fees I recommend giving the TickPick app and website a try. It’s an option to explore. The TickPick reviews suggest that more often than not, you’ll have a smooth and satisfying ticket buying experience.